Track 1 · Intermediate + light advanced
Excel for NHS & healthcare admin
Turn messy PAS, EPR and GP-system exports into clean, protected trackers that flag breaches, expiries and overdue actions – and summarise them for clinic, audit and governance meetings.
- 6–7 htotal
- ~200–220exercises
- –topics
- Freecertificate
After this track you'll be able to…
- Take any messy export from a clinical or admin system and turn it into a clean, protected tracker that automatically flags breaches, expiries and overdue actions.
- Calculate ages, waiting times, working-day deadlines and staff hours.
- Produce PivotTable summaries and charts for clinic, audit and governance meetings.
Who it's for
Medical secretaries, ward clerks, GP practice administrators and receptionists, booking and appointment clerks, patient pathway coordinators and RTT validators, clinical audit and governance admin, rota coordinators, health records staff, care-home administrators.
What you'll use Excel for
- Cleaning patient lists exported from PAS/EPR and GP systems (Cerner, Epic, EMIS, SystmOne): NHS numbers losing leading zeros, dates arriving as text, names in capitals, duplicate rows.
- Waiting-list and pathway tracking: weeks waited, RTT 18-week breach dates, cancer 28-day FDS and 62-day deadlines, overdue follow-ups, DNA and cancellation rates, clinic utilisation.
- Staff rotas, annual leave, sickness and mandatory-training expiry trackers; bank staff timesheets and hours.
- Audit data collection and simple charts for governance and clinical audit meetings.
- Clinic letters and patient mailings via mail merge.
- Stock and consumables ordering, petty cash.
- Sharing trackers on SharePoint/Teams and collecting Friends & Family Test feedback via Forms – all within Information Governance rules.
What's in the track
- Full Basic
- Modules 1–3, including custom number formats for NHS and phone numbers, conditional formatting with formula rules for overdue dates, and percentages (DNA %, utilisation %).
- Full Intermediate
- Dates & times (TODAY, DATEDIF for age, NETWORKDAYS with bank holidays for working-day SLAs, EDATE for breach dates, hours for rotas and timesheets); IF/AND/OR, COUNTIFS/SUMIFS; text cleaning (TRIM, PROPER, LEFT/RIGHT/MID, Text to Columns, text-to-number); XLOOKUP/VLOOKUP with IFNA; sorting, filtering, Tables, Remove Duplicates, Data Validation, sheet protection, safe CSV imports, mail merge; basic and stacked charts; PivotTables (appointments by clinic/consultant/month, slicers, distinct patient counts).
- Intro Advanced-lite
- Power Query to clean a weekly export once and refresh; UNIQUE/FILTER; median waits and simple KPI stats; audit sampling with RANDBETWEEN; Power Automate and Office Scripts awareness.
- Full Workplace & AI skills
- Excel for the web, SharePoint/Teams, version history, co-authoring, Forms, GDPR and IG, accessibility (public-sector duty); AI – Analyze Data, Copilot, AI-written formulas, and strict “no patient-identifiable data in public AI tools” guidance.
You'll also be able to…
- Merge patient or staff data into letters.
- Store, share and use AI tools safely in line with IG and GDPR.